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Xcel Media Group

Direct mail · Handwritten mail

Handwritten mail — tracked like everything else we send.

Real-pen handwriting robots, personal to every recipient — and because it runs through UpDash, the one mail format nobody measures becomes the one you can.

Germain Lincoln of Naples mail pieceReal campaign59 sold

Germain Lincoln of NaplesFL

Real-pen handwritten note

7,500

Mailed

792

Responses

10.56%

Response rate

DMS-matched · 59 sold · $213K gross · 281 RO's · $87K service

Every response tracked to the household by UpDash — calls, QR, web and showroom — then sold units, RO's and gross matched back in the store's DMS.

Every note personalized to the recipient

10.56% response and 59 sold from 7,500 notes at Germain Lincoln of Naples

Calls, texts, and sales tracked per campaign

How handwritten mail runs

Same measurement. A completely different play.

Data source — Any UpDash audience — database, conquest, or service. Here's how this one executes, end to end.

Step 1

Write with real pens

Handwriting robots put actual ink on paper — the envelope that gets opened instead of tossed.

Step 2

Personalize each note

Every note is variable-data personal: the recipient's name, vehicle, and reason — not a printed form letter.

Step 3

Measure the unmeasurable

Because it runs through UpDash, the one format nobody tracks gets a tracked number, a QR, and a DMS matchback.

Real campaigns

More handwritten mail, matched to the DMS.

Every number DMS-matched by UpDash — the response, sold units, repair orders and gross each mailed list actually produced.

Bev Smith Kia mail pieceReal campaign64 sold

Bev Smith KiaFL

Real-pen email + Post-it

10,000

Mailed

765

Responses

7.65%

Response rate

DMS-matched · 64 sold

Subaru World of Newton mail pieceReal campaign27 sold

Subaru World of NewtonNJ

Handwritten note

3,846

Mailed

125

Responses

3.25%

Response rate

DMS-matched · 27 sold · $84K gross · 276 RO's · $182K service

Greenway Kia at The Avenues mail pieceReal campaign12 sold

Greenway Kia at The AvenuesFL

First-class postcard

2,734

Mailed

279

Responses

10.2%

Response rate

DMS-matched · 12 sold · $10K gross · 86 RO's · $34K service

Measured, always

And this is the dashboard it gets.

The real handwritten mail campaign dashboard from UpDash — the funnel, and response activity by day split by source. Not a report you have to believe; a screen you can audit.

app.updash.com/campaigns/dashboard

Handwritten Buyback · Campaign #4861

Demo Motors ChevroletLiveDirect Mail

In-home May 6 · 4,200 pieces

4,200

Mailed

in-home May 6

361

Responses

8.6% response rate

132

Appointments

37% of responders

41

Sold

matched in the DMS

$187,900

Gross

$4,583 avg / sale

Response activity · first 14 days

CallsSMSWebAppts
1234567891011121314

Hover the days · try “Split sources”

Product UI · illustrative data

Every response, one workspace

The leads land here — click one, the drawer opens.

Every call to the tracked number and every scan off the piece becomes a lead in this list. Open one: the call recording with its AI summary, the household's vehicle and financials, and the exact variable data printed on their piece.

app.updash.com/campaigns/dashboard#leads

Leads — Database Buyback #26041

8 leads · click a row for the full record
NameStatusReceivedLast ActivityResponse
MEMarcus Ellison2(555) 014-2260HotAug 15, 2026 4:12 PM2h agoCallAppt
PNPriya Natarajan(555) 014-9925HotAug 15, 2026 11:38 AM5h agoQR
RCRenee Calloway(555) 014-8841WarmAug 14, 2026 9:02 AM1d agoSMSWeb
WOWendell Okafor1(555) 014-4407Needs AttentionAug 14, 2026 6:44 PM1d agoCall
GPGail Petrakis(555) 014-5583ColdAug 13, 2026 1:20 PM2d agoWeb
ARAlma Reyes-Fuentes3(555) 014-1178SoldAug 12, 2026 3:05 PM3d agoCallShowroomAppt
DPDesmond Pryor(555) 014-6602Follow UpAug 12, 2026 10:11 AM3d agoSMS
CLCurtis Lindqvist(555) 014-7714WarmAug 11, 2026 5:52 PM4d agoQRCall

Page 1 of 1 | 8 Leads

Product UI · illustrative leads

Run handwritten mail in your market.

Thirty minutes, your market, real screens — we'll walk a live campaign from launch to DMS-matched sale.

We sell texting for a living — try us.