SMS campaigns
The channel your customers answer in minutes.
One blast to 9,000 of your own customers, 804 replies, and every reply answered by a human or Carly, our AI — in seconds, in a real conversation. This page is a tour of the actual product, on demo data, ending with the compliance layer that lets you sleep.
Renee Calloway
Text Message · Today 10:02 AM
Chapter one
The blast, graded past the send.
4,650 texts out the door at 9:41 AM. By lunch you know exactly what happened to every one: delivered to carriers, replied, or opted out — no vanity 'reach' number in sight. Flip between drops; each one keeps its own scorecard.
SMS Performance
Drove 410 replies · Deployed 07/09/2026 to 986 recipients
Demo Motors Chevrolet
(904) 298-6629
Delivered
986
Sent
Deployed 07/09/2026
410
Replied
41.6% response rate
164
Opted out
16.6% unsubscribed
246
Conversations
replies minus opt-outs
Appointments
246 Conversations17 Appointments6.9% Appt Rate All TimeJuly 2026
Sat, Jul 11
3 appts
- 10:00 AMShoteya Coleman
- 1:15 PMDominique Kelsey
- 3:30 PMJayda Hurdle
Campaign-scoped: only conversations whose first reply landed on or after the campaign start count — and repliers who opt out are subtracted, not hidden.
9.9% of recipients replied to Drop 1. And a reply here means a conversation — repliers who opt out are subtracted, not buried.
Chapter two
Replies become conversations, not counts.
This is the workspace your replies land in: every thread labeled, assigned, and answered — by your team during the day, by Carly AI at 11 PM when a customer wants to know if she's a real person. Click the threads; watch the STOP thread too. That one matters.
Conversations
4 SearchTanya WhitfieldHot
(555) 014-7702 · Trade-Up Blast #4823
Chapter three
The dashboard ties it to appointments and sold units.
Replies are the start, not the score. The campaign dashboard runs the thread all the way down: 804 replies, 377 conversations, 96 appointments set in-thread, 21 sold units matched in the DMS.
Trade-Up Blast · Campaign #4823
Demo Motors ChevroletLiveSMS
Deployed May 6 · 9,000 sent
9,000
Sent
98% delivered
804
Replies
8.9% reply rate
377
Conversations
human + Carly AI
96
Appointments
set in-thread
21
Sold
matched in the DMS
Response activity · first 14 days
Hover the days · switch channels above · try “Split sources”
Chapter four
The compliance layer, in writing.
TCPA is the reason most GMs never text their database — and the reason we built compliance into the pipe instead of a policy binder. Here's exactly what runs on every send.
10DLC registered
Every campaign sends from a registered 10DLC number with a carrier-approved use case. Carriers know who's sending before the first message leaves — that's why the delivery bar reads 98%.
Opt-outs are automatic
STOP, UNSUBSCRIBE, CANCEL — honored the second they arrive, logged with a timestamp, and suppressed from every future send. No human in the loop to forget.
Quiet hours enforced
Blasts deploy inside TCPA calling windows, in the customer's local time. Nobody gets a dealership text at 6 AM — and nobody screenshots one either.
Everything on the record
You text your own customers — people with a business relationship with your store — and every send, reply, and opt-out sits timestamped on the blast report you just saw.
Why this matters
Texting your database is a privilege you can lose.
Blast tools treat opt-outs like a footnote. We print them on the front of the report, subtract them from our own reply numbers, and suppress them forever — because the vendor that shows you the opt-out rate is the vendor you can hand your customer list.
Go deeper
The whole SMS story, page by page.
Audience, message, results, and what happens after the send — each gets its own tour.
Audience & EBR
Built from your DMS and CRM — established relationships only, scrubbed hard.
Take the tour →
Messaging
Watch a record become a personalized text on the customer's phone.
Take the tour →
Results
Real stores, 35–66% reply rates, from the platform ledger.
Take the tour →
Follow-up
The campaign ends; the conversations and the list keep working.
Take the tour →
Text your database this week.
We'll show you a live SMS campaign — the blast, the conversations, and the appointments they set.
We sell texting for a living — try us.