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Xcel Media Group

Guides

Straight answers on dealership marketing.

Plain-English explainers on direct mail, SMS, credit and conquest data, and how campaigns get matched back to real sold units — from the team that's run dealer campaigns since 2009.

Automotive Direct Mail Response Rates: What's Good, by Campaign Type

A good automotive direct mail response rate runs about 2-5% for conquest and 5-9% for database/equity lists. See benchmarks by campaign type and how to measure them with matchback.

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What Is Conquest Mail for Car Dealerships?

Conquest mail targets in-market shoppers who aren't yet your customers. Learn how it differs from owner mail, how audiences are built, and how to track ROI.

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DMS Sales Matchback: How Mailed and Texted Households Are Tied to Sold Cars

DMS matchback compares your marketing list to the sales and repair-order records in your Dealer Management System to prove which campaigns produced real deals. Here's how it works and the pitfalls to avoid.

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TCPA Texting Rules for Car Dealerships: What You Need to Know

A plain-English guide to TCPA rules for dealership texting: prior express written consent vs. EBR, STOP/opt-out handling, quiet hours, and state laws like Florida's FTSA.

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Database & Equity-Mining Mail Campaigns for Car Dealerships

What a database/equity-mining direct mail campaign is, how dealerships use their own DMS/CRM records to find customers in an equity position, why owned data beats rented lists, and how personalization and matchback work.

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How Prescreen (Firm Offer of Credit) Mail Works for Car Dealers

How prescreen credit mail works for auto dealers: what a firm offer of credit requires under the FCRA, permissible purpose, required opt-out disclosures, and special-finance use.

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Service and Recall Mail for Dealership Fixed Ops: How It Drives RO Revenue

How service and recall direct mail fills the service lane: building recall and declined-service audiences, staying compliant, and measuring RO matchback revenue.

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Does Handwritten Mail Work for Car Dealerships?

Real-pen (robotic handwriting) mail gets opened because it reads as personal, not junk. Learn where it fits for dealerships, realistic response rates, and how to track it with matchback.

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Ready to see it on your store?

Thirty minutes, your market, real screens — we'll walk a live campaign from launch to DMS-matched sale.

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