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Xcel Media Group

SMS · audience

Texts your customers actually expected.

The reason our SMS outperforms the industry by an order of magnitude isn't clever copy — it's who gets the text. Audiences come from your own DMS and CRM, filtered to real business relationships, scrubbed hard, and microtargeted per offer.

Chapter one

From 38,410 records to the 7,143 that should get this text.

Watch the audience builder run: your database in, the established-business-relationship filter, textability, the scrubs — and a microtargeted campaign audience out.

app.updash.com/audiences/build

Audience builder — Demo Motors Chevrolet

run: 0.8s · sources: DMS nightly feed + CRM

38,410

Your DMS + CRM

Every customer record you own — sales and service, both sides of the store.

11,930

26,480

EBR filter

Only households with an established business relationship: they bought from you or serviced with you.

7,240

19,240

Textable

Verified mobile numbers only — landlines and VOIP drop out here.

312

18,928

Scrubbed

Opt-outs excluded automatically, open conversations deduped, employees removed.

11,785

7,143

This campaign

Microtargeted for the offer: trade-cycle due + equity-positive. The rest stay fresh for their own campaign.

Your customers only — never purchased cold lists Opt-outs excluded automatically, forever Sends inside polite hours, local to the recipient
Product UI · illustrative data

Chapter two

Microtargeting picks the offer, not just the names.

The same buckets that drive our mail drive the texts: equity-positive owners get a buyback question, trade-cycle-due households get their vehicle by name, service-only customers get a first-purchase reason.

app.updash.com/audiences

Audiences sitting in your DMS right now

UpDash microtargeting buckets — each one is a campaign waiting to happen.

4,180

Positive equity

Owe less than trade value — buyback ready

Build list

2,940

Trade-cycle due

36–48 months into ownership

Build list

6,215

Service-only

Service your store, never bought here

Build list

9,320

Lapsed 24 mo+

Gone quiet — reactivation plays

Build list

Product UI · illustrative data

The rules we don't bend

Compliance is the strategy, not the fine print.

Texting your database is a privilege a dealership can lose. Ours is built to keep it.

EBR is the foundation

Every number we text belongs to a household with an established business relationship with your store — they bought from you or serviced with you. That relationship is why reply rates run 35–60%, not single digits.

Never purchased cold lists

No rented numbers, no scraped data, no 'opted-in' third-party lists. If a household isn't in your DMS or CRM, we don't text it — we mail it.

Opt-outs are permanent and automatic

A STOP stamps the lead record the same second and excludes that number from every audience the platform ever builds again. No list for your staff to maintain.

Polite hours, local to the phone

Sends go out mid-morning to early evening in the recipient's time zone. Nobody gets a trade-in offer at 6 AM.

See the audience your DMS is hiding.

Thirty minutes, your market, real screens — we'll walk a live campaign from launch to DMS-matched sale.

We sell texting for a living — try us.